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Privacy Policy

Effective Date: 21st February 2025


Maxi-Mum Coaching is committed to protecting your privacy and ensuring the security of
your personal data. This policy outlines how we collect, use, store, and protect your
information in compliance with the UK General Data Protection Regulation (UK GDPR) and
other applicable data protection laws worldwide.


1. Data We Collect

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  • We may collect the following types of personal data:

  • Contact Information: Name, email address, phone number, and postal address.

  • Health and Fitness Information: Information provided during consultations or personal training, such as medical history, fitness levels, and goals.

  • Payment Information: Billing details and payment history (handled by secure third-party payment processors).

  • Website Usage: IP address, browser type, device information, and cookies (see our Cookie Policy for more details).

  • Social Media Interactions: Information shared via social media platforms when engaging with Maxi-Mum Coaching.

 

2. How We Use Your Data


We collect and process personal data to:

  • Provide massage, personal training, and fitness services.

  • Respond to inquiries, schedule appointments, and manage bookings.

  • Send service updates, promotional materials (with consent), and newsletters.

  • Improve our website, social media, and overall service experience.

  • Fulfill legal obligations and business operations (e.g., record-keeping).

  • ​

3. Legal Basis for Processing Data


We process data based on:

 

  • Consent: When you provide explicit consent for marketing or specific services.

  • Contractual Obligations: To fulfill service agreements.

  • Legal Obligations: Compliance with applicable laws and regulations.

  • Legitimate Interests: Improving services, marketing, and customer relationship management.

 

4.. Data Sharing


We do not sell or rent your data. However, we may share data with trusted third-party providers for:

  • Payment Processing: Secure transactions through payment gateways.

  • Booking Systems: Online booking or scheduling platforms.

  • Marketing Services: Email and newsletter platforms.

  • Legal Authorities: When required by law or for legal proceedings.

 

5. International Data Transfers


If your data is transferred outside the UK or European Economic Area (EEA), we ensure it is
protected through safeguards such as Standard Contractual Clauses (SCCs) or other legally
accepted measures.


6. Data Retention


We retain your data only as long as necessary for the purposes outlined or as required by
law. Health and fitness records are kept for up to 6 years to comply with industry
standards.


7. Your Rights


You have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.

  • Rectification: Correct inaccurate or incomplete data.

  • Erasure: Request the deletion of your data under certain conditions.

  • Restriction: Request limitations on the processing of your data.

  • Data Portability: Receive a copy of your data in a machine-readable format.

  • Objection: Object to processing for direct marketing or legitimate interests.

  • Withdraw Consent: Withdraw consent for marketing communications at any time.

 

To exercise your rights, contact us at hello@maxi-mumcoaching.com


8. Data Security


We implement technical and organizational measures to protect your data from
unauthorised access, loss, or alteration.


9. Cookies and Tracking Technologies


We use cookies to enhance website functionality and analyze usage. You can control cookies
through your browser settings (see our Cookie Policy for more information).


10. Marketing Communications


With your consent, we may send promotional content or newsletters. You can unsubscribe
at any time by clicking the “Unsubscribe” link or contacting us directly.


11. Third-Party Links


Our website may contain links to external websites. We are not responsible for the privacy
practices of those third parties.


12. Changes to this Policy


We may update this policy from time to time. Any changes will be posted on our website
with the updated effective date.


13. Contact Information


For questions, concerns, or data-related requests, contact us at:
Maxi-Mum Coaching
Email: hello@maxi-mumcoaching.com

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